Destinations
My Bookings
FAQ
Contact
English
Türkçe Deutsch
My Account
Destinations
My Bookings
  • Home
  • Frequently Asked Questions
Help Center

The most common transfer questions are answered here.

Review booking, payment, airport meet-up and private transfer details in one place.

11 Highlighted topics
3 All questions

Still need help?

info@booktransferantalya.com +905324552926 Our support team is ready before and after your reservation.
Contact Call Now

All Frequently Asked Questions

FAQ

01

How can I find you at Antalya Airport?

We will be waiting for you at the exit gate of the arrivals terminal at Antalya Airport, holding a sign bearing your name or our logo. Once we have me...

02

What should I do if I can’t find the driver at the airport?

In such a situation, please call our 24/7 helpline on +905324552926 or message us via WhatsApp. Our team will do their utmost to arrange for you to me...

03

What happens if my flight is delayed?

There’s no need to worry! We’re tracking your flight number in real time via our system. No matter how long your flight is delayed, our driver will be...

All questions

If you cannot find the answer you need, contact our team directly.

We will be waiting for you at the exit gate of the arrivals terminal at Antalya Airport, holding a sign bearing your name or our logo. Once we have met you, we will assist you with your luggage and escort you directly to your vehicle.
In such a situation, please call our 24/7 helpline on +905324552926 or message us via WhatsApp. Our team will do their utmost to arrange for you to meet your driver as soon as possible.
There’s no need to worry! We’re tracking your flight number in real time via our system. No matter how long your flight is delayed, our driver will be waiting for you at your scheduled arrival time, and you won’t be charged any extra fees for this wait.
We’re here to make things easier for you! You can pay our driver in cash (Euros, US Dollars, British Pounds or Turkish Lira) once your transfer is complete, or by credit card provided you let us know in advance.
Yes, your plans may change. We offer a full refund guarantee with no deductions for cancellations made up to 24 hours before your transfer time.
We care about the safety and comfort of our younger guests. If you specify this on the booking form, we will provide one baby seat free of charge for each vehicle.
All our services are tailored to your needs. You and your group will be the only passengers on board; you will not be travelling with other passengers.
Of course! As long as your pet is in its cage, it can travel with us at no extra cost.
Yes, all our vehicles are legally registered and insured, and hold the necessary licences issued by the Ministry of Tourism and the Ministry of Transport of the Republic of Turkey. Our drivers are experienced professionals in the field of tourist transport and hold all the required professional qualifications.
No, we offer all kinds of travel options you need to Antalya and its surroundings!
Airport transfers in Antalya are generally safe. However, it's crucial to research and compare prices, ensure they have all the necessary legal documents, and check reviews before booking.